Shipping & Returns
SHIPPING
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Free Shipping: Orders over $99
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Global Delivery: Worldwide Shipping (Except Bahamas/Yemen/Cuba/Iran/Sudan/Syria/Latvia/Barbados/Gibraltar/Algeria)
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Shipping Time:
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Order Processing: 2-5 business days（Pre-orders not included）.
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Standard: 7-10 business days.
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Order Tracking: Tracking number will be sent via email after shipmentContact us anytime at contact@mail.loviray.com for package assistance.
RETURN
Your satisfaction matters most. We gladly accept returns within 30 days for unused items in original condition (some exclusions apply to personalized/sale items). If your item arrives defective, we'll promptly replace it or offer a solution.
To make returning easy:
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Contact us to initiate your return
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Keep all original packaging and tags
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Refunds process within 5-7 business days